What happens when everyone on your team is capable - but the team still isn’t working as one?
Learn how to build a team that performs with:
Trust.
Alignment.
Commitment.
Exceptional teams aren’t built by chance. Building and Leading Exceptional Teams explores how trust, communication, accountability, collaboration, and commitment shape team effectiveness and workplace culture, and gives you practical ways to strengthen each one in everyday situations.
What You'll Explore
- How trust affects team success, and the behaviours that build it or break it.
- How to strengthen communication through clarity, listening, and mutual understanding.
- Collaboration strategies that encourage inclusion, curiosity, and diverse perspectives.
- What creates communication barriers, and how to reduce misunderstandings and conflict.
- How your own strengths, behaviours, and responses contribute to a high-functioning team.
- How to turn insight into practical commitments and an action plan that strengthens team effectiveness and workplace culture.
What You'll Gain
- You’ll leave with a clearer view of how your team works today, practical ways to build trust, improve communication, and strengthen accountability, and an action plan you can start using right away.
- The goal isn’t to build a perfect team. It’s to make intentional choices, every day, that help people feel safe to contribute, aligned on goals, and accountable to one another.
Build Trust → Communicate With Clarity → Collaborate Across Differences → Own Your Contribution → Commit to Action.
The learning journey moves from understanding how trust shapes team success, to communicating with clarity and listening for understanding, collaborating across differences and working through conflict, reflecting on how your own behaviours affect the team, and ultimately committing to practical actions that strengthen team effectiveness and workplace culture.The MCE Learning Experience
This is a highly interactive, reflection-based course. Through practical discussions, workplace scenarios, reflection, and team-based conversations, you’ll explore how your communication style, behaviours, and responses affect trust, engagement, and team performance, and finish with commitments you can put into action.
Your workbook is an important part of the experience. It brings together the key concepts, models, tools, and reflection activities from the course, giving you a place to capture your own insights and examples. Use it throughout training and reflect on it afterwards to apply the tools in your day-to-day leadership.
Ready to Lead an Exceptional Team?
Building and Leading Exceptional Teams is a CORE course in the BUILD pathway. Take it on its own to build a specific skill, or as part of a pathway to turn that skill into lasting change.
Cohorts are available for this course. Or ask us how it fits into a pathway.
Want to start with yourself? See Own Your Role as a Leader in the DEVELOP pathway.