Who we are and what we're all about.
At MCE, we recognize the importance of equipping individuals and organizations with the skills and expertise necessary to survive in our fast-paced world. We specialize in leadership development for all sectors including government, manufacturing, healthcare, hospitality, transportation and more. We also provide job specific training as required. E.g. FITCO, Cross Connector, Customer Service, Critical Care Nursing, and others
Our MISSION is to contribute to our clients’ success through customized, results-oriented training.
Our VISION is to be recognized as the expert in leadership training, employee development, and customer service.
What we promise to all our customers and employees
Client Centric | We focus on creating the best experience for the customer. Our customers are at the center of our philosophy, operations, and development of ideas.
Commitment to Excellence | We strive to maintain the highest standards possible and deliver quality products and services.
Integrity | We lead by example. By placing high importance on following through with our commitments, we ensure we remain accountable.
We value equity of access and equal opportunity for community members that are underrepresented.
We value and honour the contributions that diverse perspectives and lived experiences bring to MCE's training & development.
We foster an inclusive learning community where everyone feels respected and valued for their participation.
Audie McCarthy joined the organization in January 2012. Audie’s expertise lies in leadership development, customer service, strategic planning, project management, and her ability to build strong, mutually beneficial relationships with clients and partners. Prior to taking this position, Audie founded The Marrek Group, a private corporate training and consulting business in 2002.
Combining her personal values of integrity, passionate commitment, and goal-oriented excellence with twenty-seven years of corporate experience; Audie succeeded in building strong relationships with clients and associates to attain a high level of success as an entrepreneur. Audie also generously shares her time and experience with her community.
Sue Buckley is a Business Development Officer with MCE, responsible for the Southwestern Ontario – Brantford to Windsor area.
During Sue’s career she has received a reputation for her excellent organizational skills, customer service focus, efficiency, accuracy, and outstanding interpersonal skills.
Sue has over 25 years of experience as a results-driven professional in business management. As a well-rounded professional, Sue has experience in project management, training, sales, marketing, strategic leadership, and human resources management. Sue's proven success and direct experience as a qualified Canadian Human Resources Professional (CHRP) have allowed her to partner with businesses in providing human resources expertise.
Marci covers the Business Development area of Halton - Hamilton - Niagara.
Marci will primarily be servicing existing clients and seeking new business opportunities while providing support for customized, instructional design. Marci has over 20 years of experience in training design and facilitation.
Marci has been an Instructional Design Specialist with MCE 2015 until she stepped into the BDO role. Her experience in needs analysis, training design, facilitation, and leadership will assist her in helping to understand your organization’s training needs. Providing excellent customer service to the training needs of both clients and participants is a number one priority for Marci.
Marci has demonstrated a strong customer focus in creating customized solutions for MCE customers.
Leanna covers the Business Development area of Peel Region - GTA - North & East of Toronto.
Working within a result-driven workspace has allowed Leanna the ability to manage ongoing business development initiatives. Leanna's experience includes consulting with and advising clients regarding organizational development initiatives, training strategies, and solutions as well as creating, developing, and customizing performance improvement solutions to meet clients' needs.
Leanna holds a B.A from Brock University, a diploma from Sheridan College, and various certificates in adult education, client development, and sales strategies.
Leanna is always described as outgoing and has a passion for working with people.
Christina Andrew is a Business Development Officer with MCE, responsible for the Greater Niagara region.Christina has over 16 years of experience in Inside Sales and Account Management in various sectors including global retailers, industry-leading Canadian retailers, various Healthcare organizations, global marine, hydropower, vertical pump, oil and gas, and power generation manufacturing.
Christina has engaged with a diverse customer base including large national accounts in Canada, international distributors, and small multi-unit business owners.
Christina has been described as meticulous, agile, and a self-driven performer with unparalleled task tenacity. Helping clients achieve their goals is a necessary component of any position that she undertakes!
Shawn Lovegrove is the Marketing & Communication Specialist with Mohawk College Enterprise.
Shawn has an extensive career in the fields of marketing and communications, serving both the non-profit and profit sectors.
Skilled in both strategy and design, Shawn considers having the ability to conceptualize, strategize and design, an asset in an industry that thrives on controlling the message while maintaining integrity and consistency.
Shawn has also exhibited the ability to successfully consult with upstart businesses on the development of their brands while working as a freelancer as part of his professional portfolio.
A senior strategist and expert, Donna has over 25 years of experience formulating and delivering strategic solutions for clients in a wide variety of industries.
Donna has held senior leadership roles – operations, business transformation, human resources, and communications - in several Canadian organizations including Superior Propane and London Life. Donna has also worked as an external consultant, with clients such as Bell Canada and Air Canada, helping senior teams to achieve their strategic plans and financial goals.
As an experienced training program designer and facilitator, Donna has created and delivered numerous management and leadership development workshops for a number of clients over the years.
Aisha Zafar is an instructional Designer with MCE.
Aisha has 10 years of experience in the field of curriculum design, educational research, teaching, and facilitation.
Aisha's past accomplishments and current work in the curriculum field can attest to her passion and commitment to education.
Aisha has an M.Ed. from Brock University and a B.Sc. from McMaster University. Aisha has recently completed the Adult Education/Staff Training Certification from Seneca College and now working on obtaining the CTDP designation.
Aisha lives in Burlington with her two kids and husband. Aisha enjoys spending time with her family, taking kids to the library, attending fun cultural events, and learning new things.
Trishna is a student in her 3rd and final year of the Business Administration – Marketing Co-op Program at Mohawk College.
Trishna participated in the French Immersion program until high school and took French language courses at the University of Waterloo.
This past summer, Trishna worked as a Marketing Intern at Sobeys Inc. where she created numerous defensive marketing plans across multiple brands.
Trisna's role as a Training Manager at a sales & marketing firm found her training new field sales reps about promoting brand awareness for clients & building relationships, while adapting to the needs of diverse customer demographics across southern Ontario.
Jakub comes to us with a Bachelor's of Commerce Accounting Degree from Humber College and years of experience in Bookkeeping.
Very proficient in technology, and software, and currently picking up Adobe CS products.
Jakub is conscientious and takes a detail-oriented approach to responsibilities.
Lesley has a Masters degree in Organizational Leadership (MAOL), Designation as a Professional Life and Leadership Coach (CPC), and a professional accreditation as a PCC by the ICF.
Lesley Calvin has led countless individuals and teams, to dig deep, and engage fully to meet and exceed their potential. Building high-performance individuals and teams are her jam.
Lesley Calvin has a fundamental approach to nurturing leadership at all levels, ages, and stages. Lesley is a Certified Emotional Intelligence subject expert, with almost 2 decades of experience in Leadership and Engagement programming as an Administrator in Higher Education, she prides herself on identifying and fostering, action-forward, self-awareness, and applied leadership skills in individuals and teams.
Lesley believes it is never too early or too late to develop your interpersonal, professional, and leadership skills.
Bob is an executive with extensive experience in Organizational Effectiveness, Leadership Development, and Human Resources leadership within both privately and publicly held companies.
Bob is an outcomes-focused leader with a strong and diverse network of working relationships within business, education, and government.
Experienced in a wide range of significant business and community-based organizations, Bob has demonstrated the ability to enhance the financial and program performance of these groups while effectively representing them in various communities.
A “quick study”, accomplished at implementing strategic initiatives in a multi-task capacity, Bob has consistently demonstrated successful leadership in high-energy environments.
A skilled and experienced presenter and facilitator Bob has served as an emcee, knowledge expert panelist, trainer, facilitator, and coach. Bob brings insight, humour, positive energy, intelligence, and experience to these roles.
Nahla Kor is the owner of Kor Capabilities Consulting specializing in Corporate Training, Facilitation, and Leadership Coaching.
Nahla works with organizations to build high-performance teams by helping them identify and utilize their greatest strengths, skills and talents. Nahla has learned in her 20 years of consulting that bringing out the best in people is what fuels long-term success in companies of all sizes whether they be profit or non-profit, public or private sector.
Prior to starting her own business 21 years ago, Nahla worked as a Senior Management Consultant with several large organizations including Sunlife Financial, Clarica, Manulife Financial, and Hewlett Packard.
Nahla obtained her Bachelor of Commerce Degree from McGill University and her Training and Development Certificate from Ryerson University. Nahla is coach-certified through Coach U and has her emotional intelligence certification through Multi-Health Systems-a world leader in assessment tools for personal and professional development.
Heather is a results-driven Human Resources professional with over 30 years of progressive corporate experience.
Heather is known as a passionate leader of change and an effective communicator and facilitator and has broad coaching and leadership experience both corporately as well as in a wide array of charitable and community organizations.
Heather's passion is in both Facilitation and Coaching disciplines. Since moving to NOTL 6 years ago, she has been facilitating leadership courses for Mohawk College Enterprise as well as McMaster’s Continuing Education faculty.
Over the last 12 years through her affiliation with Futurepreneur, Heather has mentored 7 different young entrepreneurs in Guelph, Oakville, St. Catharines and Welland, Ontario.
Heather is extremely proud of the Queen’s Diamond Jubilee medal, recognizing her extensive history of volunteering.
Since the age of 17, Nancy Osborne has made sure her voice was heard in some of the biggest boy’s clubs in the world.
In Collaboration Power, she openly shares her stories and strategies with other women to ensure their voices are not just heard but respected. She is passionate about talking to women who want to interact effectively in the workplace and at the boardroom table without being accused of being too emotional, competitive or aggressive. Women attending the talk will learn how to be heard over “Mansplaining” and recognized for their ideas and contributions.
If you have ever felt that you didn’t have a voice at the table, talk to Nancy Osborne. As a professional speaker and storyteller, Nancy challenges people to look at their lives through a different lens. To be open to life’s limitless possibilities. When we step into our own power and follow our passions with purpose we find opportunities beyond what we knew existed. Setting specific long term goals limits us to what we know. We are all capable of so much more.
Rose Spadafora is an Executive Coach and Facilitator who has held leadership and executive roles for 25 years.
Rose has been at the Executive Boardroom table where recommendations and decisions get made, and knows first-hand what it takes to be successful in business, to grow confidence, impact, and influence.
Known as a mentor to many and with proven leadership in business background, Rose has generated multiple award-winning business results. Rose also gives back to her community through organizations she has a strong affinity to support.
Utilizing her depth of business background, Rose is a very capable advisor and coach, and is known to have the right balance of straight talk, while having intuitive kindness at heart.
Rose has a BA from McMaster University and Executive Coaching Certification through the ICF accredited Center for Executive Coaching, Rose has additional certifications through CoachingOurselves, Thinking Intelligence, and holds Financial Diplomas including CFP and IFIC.
Sandra’s commitment to personal and professional development has been the cornerstone of her 20-year career in Training and Development.
During this career, Sandra has used her leadership talents to develop and deliver customized training solutions for her clients in both the public and private sectors; as an employment counsellor with Human Resources Development Canada (HRDC) and a trainer with Casino Niagara.
At MCE, Sandra designs and facilitates various leadership programs. As one of the primary facilitators for MCE’s Signature Series of programs, Future Ready Leadership, Sandra works with supervisors and managers in a variety of organizations. Sandra guides them in the development of individual learning plans to strengthen their leadership abilities.
Sandra is a certified instructor in DISC, Laughter Leader, MBTI, Personality Dimensions, and Thiagi.
Mick Walker specializes in Organization Change, Strategic Alignment, Leadership Development, and Coaching.
Mick has shared her extensive background in Organizational Change through leadership consultation with many international companies both private and public.
A strong systems thinker with a wealth of experience in facilitating experiential learning, combined with passion and integrity, allow Mick to successfully work at all levels of organizations from the C-Suite to the front line.
Mick holds several certifications including a certified StrengthsFinder® Coach, Prosci® ADKAR certified, and Denison Culture certified, and continues to be recognized as an MBTI certified professional.
Shona has been helping organizations develop leaders and enhance their communications for three decades.
An award-winning speaker, writer, and instructional designer, Shona is the author of six books on training, mentoring, communications, and engagement. Shona's mentoring programs are now used by clients across the globe.
A Certified Human Resources Leader (CHRL), Certified Chief Innovation Officer (CCInO), and Certified Executive Presence Facilitator (CEXPi), Shona’s work around the globe with corporate, government, and not-for-profit sectors have given her in-depth insight into the challenges facing modern leaders.
With Mohawk College Enterprise (MCE) Shona excels in facilitating leadership programs resulting in amazing client feedback. Her warmth, coupled with the stories she tells, engages and encourages all participants.
Joe is an accomplished Human Resources and Organizational Development practitioner with 25+ years of management and organizational development/ human resources experience in health care, municipal, and recently in the not-for-profit sector. Joe has held varying roles gaining progressive work experience as an OD Specialist, Operational Manager, Labour Relations Officer, and currently as an HR Director with a local not-for-profit agency.
As a senior Human Resources/Organizational Development professional, Joe continues to provide coaching and guidance on a variety of issues from performance management, change management, conflict resolution, employee and labour relations, recruitment and a variety of management issues. Joe has also facilitated and taught for a number of years with Mohawk College’s Continuing Education Program. He enjoys facilitating and working with learners from various sectors.
Joe has a Master’s degree in Education, a Diploma in Human Resources Management, a Certificate in Conflict Management, and most recently, a Certificate in Adult Learning and Development. Joe is currently working toward his designation as a Certified Human Resources Leader (CHRL). Joe describes himself as a reflective practitioner and continuous learner.
Mike has over 27 years of experience teaching Apprenticeship Plumbing and Cross Connection Control.
Mike is a recently retired Professor in the School of Engineering & Technology at Mohawk College and he was instrumental in bringing the Ontario Water Works Association (OWWA) Cross Connection Control course to the province. Over 2,500 students have been through this course.
Mike, on behalf of MCE, delivers the Cross Connection course for numerous industry clients both locally and within the province.
Mike is a Licensed Plumber, Gas Fitter, Welder, Well Technician 4, and a Cross Connection Control Tester/Specialist. Mike is the Cross Control Officer for the OWWA.
Seth Crawford is a licensed Plumber with over 20 years in the trade serving the residential and commercial sectors. During which time he has specialized in: Rural Water Systems, Hydronic Heating Systems, and Water Treatment Systems. He is a licensed Cross Connection Control Specialist/Instructor.
Seth has been teaching as a professor at Mohawk College in the Apprenticeship training programs for over 10 years and has been coordinating those programs for the past 5 years.
Seth is a member of the Curriculum Delivery Advisory Committee for Plumbing and Steamfitting Apprenticeship in Ontario.
Amit is a goal-oriented certified Lean Six Sigma Master Black Belt with 17 years of progressive accomplishments (in Automotive, Telecommunications, Oil & Energy, Agriculture Tech, and Services sectors) in planning & implementing sustainable improvements across the value chain, using Lean Transformation, Six Sigma, Project Management and Design for Six Sigma (DFSS) methodologies.
As a global leader in Change Management, Amit has successfully led the paradigm shift towards better quality and highest efficiency across multiple Engineering centers, Manufacturing sites, Call-centers, Out-sourcing partners, Warehouse logistics, Construction, Transport & Purchasing, Public services for local city governments (e.g. Hamilton, Burlington).
As a Lean Six Sigma Master Black Belt, Amit has trained over 800 employees (and facilitated/mentored more than 100 improvement projects) in Six Sigma, Lean, DFSS (Design for Six Sigma), Influencing Skills, TPM (Toyota Production System), and change management.
Samantha is a certified Lean Six Sigma Master Black Belt with 17 years of progressive experience in training, facilitation/coaching, and leading teams using Lean Six Sigma methodologies (in Manufacturing/Automotive/Laboratory/Health Care and Service sectors)
As a passionate change agent in Lean Six Sigma methodologies, Samantha is skilled at facilitating teams through change and implementing sustaining improvements demonstrating a proven track record.
Samantha has trained thousands of employees in Lean Six Sigma, facilitated over 50 successful projects, and coached just as many.
Mohawk College | Stoney Creek Campus
A102-481 Barton Street
Stoney Creek L8E 2L7
For General Inquiries:
Several of our programs are very popular. In our Leadership portfolio, we have graduated over 1,000 participants from our Future Ready Leadership Program. In our technology portfolio, our Cross Connection/Backflow Prevention Programs are in high demand. In our Health & Community Services portfolio, FITCO Certification for Correctional Officer applicants and our Critical Care Nursing program is delivered consistently.
We do have standard programs, such as the Cross Connection/Backflow Prevention program. Due to ministry standards, the content of this program cannot be changed. Other programs, such as our Future Ready Leadership program, have a standard outline that is customized based on our client’s needs. If a client has a specific request for a course that we do not have in our portfolio, we will find the subject matter experts required to design and deliver a program to meet their specific needs.
We run multiple Future Ready Leadership (FRL) programs a year as an open seat or public offering. FRL programs run one day a month over 5 to 8 months. The other program that is run as a public offering is our Cross Connection/Backflow Prevention program. We offer it most months of the year. Our public programs are listed on our website.
One of our expert Instructional Designers and a Business Development Officer will first conduct a Needs Analysis to assess your training needs. They will then prepare a training recommendation including specific learning outcomes and a course outline based on the Needs Analysis. They will meet with you again to make any requested changes. Your organization’s vision, mission, values, and goals will be used as guidelines when creating the training content and material. We will also include case studies, examples, and scenarios, that will be familiar to the participants. This ensures that participants’ newly developed skills can be readily applied back on the job.
Yes, we work with our clients and our Instructional Designers to make the program aligns with the client’s language and culture.
Once we have met with the client, we’re usually able to design and customize a one-day program within 2 - 4 weeks, depending on demand.
Delivering our Future Ready Leadership and Seasonal Series programs one day per month allows participants the opportunity to reflect back on their learning and practice applying their learning in the workplace. They can then come back to class (or online session), share their experience with the facilitator and fellow participants and receive additional feedback. This “spacing” method also prevents participants from “information overload”.
We usually schedule training at least a month out to allow plenty of time for the MCE team to meet with our client to do complete a needs analysis and allow adequate time for design and our quality control process. This also allows the client time to manage the scheduling of employees and other logistics. That being said, if there is an immediate need we’ll do our best to accommodate the request and deliver the training within a shorter timeframe.
Quite frankly, immediately. Participants of our training will leave each session energized, inspired, and with more knowledge than they went in with. This will be taken back to your organization where you will begin to notice a difference in employee satisfaction, productivity, and customer satisfaction. Ultimately, making your organization more successful. ROI can be, in the case of Lean Six Sigma or Sales Training, but is not always monetary; it can be demonstrated by a decrease in downtime or an increase in sales or something as simple as satisfied customers and vendors.
Our courses/programs are offered in a variety of ways including virtual, face to face and in some cases asynchronous on-line learning. For the most part our “open seats” courses are virtual. Open seats courses are those open to the general public. For organizations with more than 10 employees for a course/program, a Business Development Officer will discuss the options with the key contact in the organization and together determine the method of delivery. Consideration will be given to current health and safety guidelines. Face-to-face courses/programs can take place at Mohawk College’s Stoney Creek Campus, on-site at your location, or community spaces such as local hotel conference rooms or community centers. MCE also deploys an evaluation for participants to complete after every session. The results are then analyzed and any suggestions are considered for subsequent programming.
The cost of training depends on a variety of factors including the length of the program, the type of program, the topic and the extent of customized design work required. We can work with you on designing a training program within your budget. Our prices are very competitive. Please contact us for more details.
As a general rule, Mohawk College certificates are not granted to MCE participants since MCE is a separate entity from the college. Most programs taught by MCE are MCE owned programs, not college programs, and therefore MCE certificates of completion are granted. There are a few exceptions. If MCE delivers a college program to a corporate client on behalf of the college then a Mohawk College certificate will be awarded. The Power Protection & Control, QuickStart Welding and Critical Care Nursing Programs are examples.
We have a roster of trainers we work with and yes, the roster includes faculty as well independent trainers. It really depends on the subject matter. Each of our trainers specializes in one or two areas. For example, we have some whose expertise lies in leadership training and others who are technical trainers. Some are also more experienced in certain industries. We work hard to match our trainers to our customer’s needs for that perfect fit.
No, although we have wonderful, state-of-the-art facilities in Hamilton and Stoney Creek, you do not have to incur the expense or the travel time to send your employees here. We will come to you. Our training can also be delivered virtually, accessible from any computer with the Zoom platform.
Mohawk College Enterprise (MCE) is a subsidiary of the college that operates separately from the college to provide corporate training and consulting services to clients in all sectors across Ontario.
Please call MCE at (905) 575-2534 and a representative will be able to confirm this for you.
All sessions that are cancelled within 10 business days of the delivery start date will receive a 50% refund. If cancelled within 5 business days of the start date, no refund will be applied.