What happens when your team keeps bringing you problems to solve - instead of solutions?
Learn how to coach your team toward:
Questions.
Capability.
Growth.
Great leaders don’t have all the answers. Coaching for Performance explores how intentional coaching conversations, stronger questions and growth-focused leadership help people take ownership of their work. It gives you practical ways to move beyond directing and fixing, and to build performance that lasts.
What You'll Explore
- The differences between managing, leading and coaching, and when each approach fits.
- How to recognize when to coach and when formal performance management is needed.
- How coaching conversations build ownership, accountability and performance growth.
- How to use practical frameworks such as GROW to guide a coaching conversation.
- How reflective questioning and active listening help people think for themselves.
- How to coach through resistance, defensiveness and recurring performance patterns.
- How to turn feedback into development, and build coaching into everyday leadership.
What You'll Gain
- You’ll leave with a practical coaching framework, stronger questions to use in place of quick answers, and the confidence to balance accountability with support so your team grows more capable and independent over time.
- The goal isn’t to stop leading. It’s to lead in a way that builds your team’s confidence, judgment and ownership, so you’re not the one holding every answer.
Know When to Coach → Ask Better Questions → Guide the Conversation → Coach Through Challenges → Build a Coaching Habit.
The learning journey moves from recognizing when a situation calls for coaching instead of directing, to asking reflective questions that build ownership, guiding conversations with a clear framework, coaching through resistance and recurring patterns, and ultimately making coaching a regular part of how you lead.The MCE Learning Experience
This is a highly interactive, reflection-based course. Through practical discussions, workplace scenarios, coaching activities and conversation practice, you’ll explore how pausing, staying curious and choosing your response can shift your leadership away from reactive habits and toward building your team’s capability.
Your workbook is an important part of the experience. It brings together the key concepts, models, tools, and reflection activities from the course, giving you a place to capture your own insights and examples. Use it throughout training and reflect on it afterwards to apply the tools in your day-to-day leadership.
Ready to Coach Your Team Forward?
Coaching for Performance is a CORE course in the BUILD pathway. Take it on its own to build a specific skill, or as part of a pathway to turn that skill into lasting change.
Cohorts are available for this course. Or ask us how it fits into a pathway.
Want to start with the fundamentals of managing performance? See Performance Management Fundamentals in the DEVELOP pathway.