What happens when you're determined to stay calm and intentional in a difficult situation - but find yourself frustrated, defensive, overwhelmed, or reacting in a way you didn't intend?
Learn how to lead yourself under pressure with:
Awareness.
Pause.
Choice.
Emotional Intelligence Foundations helps leaders understand what happens to our minds, bodies and emotions during moments of pressure and develop greater choice in how they respond.
What You'll Explore
- How the brain responds to stress, pressure, and perceived threats.
- How emotional needs and workplace situations can trigger strong reactions.
- How your own behavioural tendencies may show up differently under pressure.
- How to recognize early warning signs before a reaction escalates.
- How to pause and consider the leadership impact you want to have in the moment.
What You'll Gain
- You will leave with greater awareness of your emotional patterns, practical language for recognizing what happens when you are triggered, and tools you can use to create space between what happens and how you respond.
- The goal is not to eliminate emotional reactions. It is to notice them earlier, understand them more clearly, and choose a response that is more aligned with the leader you want to be.
Understand Your Stress Response → Know Your Triggers → Recognize Your Patterns → Catch the Early Signs → Pause and Choose
The learning journey moves from understanding how the brain responds to stress, pressure, and perceived threats, to connecting with the emotional needs and workplace situations that trigger you, recognizing how your behavioural tendencies show up under pressure, catching early warning signs before a reaction escalates, and ultimately pausing to choose the leadership impact you want to have in the moment.The MCE Learning Experience
This is a highly interactive, reflection-based course. Throughout the day, you will move between short learning segments, individual reflection, partner conversations, group activities, workplace scenarios, and practical application.
You’ll reflect on real moments when you’ve felt triggered, and practice pausing to choose a different response.
Your workbook is an important part of the experience. It brings together the key concepts, models, tools, and reflection activities from the course, giving you a place to capture your own insights and examples. Use it throughout training and reflect on it afterwards to apply the tools in your day-to-day leadership.
Ready to Build Your Emotional Intelligence?
Emotional Intelligence Foundations is a CORE course in the DEVELOP pathway. Take it on its own to build a specific skill, or as part of a pathway to turn that skill into lasting change.
Cohorts are available for this course. Or ask us how it fits into a pathway.
Ready to take it to your team? See Leading with Emotional Intelligence in the BUILD pathway.