What happens when the plan stops working - and your team is looking to you for what’s next?
Learn how to lead your team through disruption with:
Stability.
Judgment.
Readiness.
Disruption doesn’t wait for a plan. Navigating Disruption prepares you to keep your team focused, effective and connected when unexpected events, competing demands or high-pressure situations take over. It gives you a practical framework to steady your team, make purposeful decisions with incomplete information, adjust as things evolve, and come out stronger on the other side.
What You'll Explore
- How uncertainty, pressure and sudden change affect team focus, communication and performance.
- How to recognize and regulate your own stress response so you can lead calmly.
- How to create stability by setting direction and priorities when the path forward is unclear.
- How to weigh competing demands, risks and team needs to make purposeful decisions with incomplete information.
- How to communicate clearly and reduce escalation when emotions are running high.
- How to course-correct as new information emerges and circumstances change.
- How to identify the gaps disruption reveals in systems, processes and team practices, and use those lessons to build readiness for what comes next.
What You'll Gain
- You’ll leave with a practical framework for leading through the unexpected, more confidence making decisions under pressure, and ways to help your team recover and come back stronger.
- The goal isn’t to have the perfect answer. It’s to know how to navigate what’s happening, so your team stays steady while you find the way forward together.
STEADY → SCAN → STEER → SHIFT → STRENGTHEN.
The learning journey moves from creating stability and calm for your team, to scanning the situation to understand what’s really happening, steering with purposeful decisions, shifting your approach as circumstances evolve, and ultimately strengthening your team’s systems and practices for what comes next.The MCE Learning Experience
This is a highly interactive, reflection-based course. Through practical discussions, workplace scenarios and reflection, you’ll apply the STEADY → SCAN → STEER → SHIFT → STRENGTHEN framework to real situations and practice the leadership responses that help your team stay focused when things don’t go to plan.
Your workbook is an important part of the experience. It brings together the key concepts, models, tools, and reflection activities from the course, giving you a place to capture your own insights and examples. Use it throughout training and reflect on it afterwards to apply the tools in your day-to-day leadership.
Ready to Lead Your Team Through the Unexpected?
Navigating Disruption is a CORE course in the BUILD pathway. Take it on its own to build a specific skill, or as part of a pathway to turn that skill into lasting change.
Cohorts are available for this course. Or ask us how it fits into a pathway.
Want to start with how you manage your own pressure? See Managing Time, Priorities & Energy in the DEVELOP pathway.