All the courses for the Summer 2023 Seasonal Series
Register for one or all 3. The course content works as standalones or progress with each other.
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All Courses
Seasonal Series: Creating Amazing Customer Service | June 14, 2023
CourseThis one-day course is designed to help participants clarify their role as providers of Amazing customer service. The focus will be on utilizing effective interpersonal skills to anticipate and exceed customers’ expectations.
$468.95
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All Courses
Seasonal Series: Dealing with Difficult Behaviours | July 12, 2023
CourseThis one-day course provides basic techniques to deal with challenging behaviours that can be resolved through effective conflict resolution and negotiation skills. As a participant, you will delve into the reasons for these challenging behaviours,
$468.95
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All Courses
Seasonal Series: Mastering Effective Communications | Aug. 9, 2023
CourseThis one-day course has been designed to further enhance the communication skills and practices of participants. Learn how to develop, and apply effective communication techniques in both in-person and virtual environments.
$468.95