Upon successful completion of this course, participants will be able to:
Demonstrate an understanding of the communication process.
Discuss strategies of building effective communication both in-person and virtually.
Identify barriers of communication and develop solutions to overcome them.
What is Communication?
Types of Communication
Effective vs. Ineffective Communication
Building effective communication
Improving Communication Skills
Communication plans
Joe is an accomplished Human Resources and Organizational Development practitioner with 25+ years of management and organizational development/ human resources experience in health care, municipal, and recently in the not-for-profit sector. Joe has held varying roles gaining progressive work experience as an OD Specialist, Operational Manager, Labour Relations Officer, and currently as an HR Director with a local not-for-profit agency.
As a senior Human Resources/Organizational Development professional, Joe continues to provide coaching and guidance on a variety of issues from performance management, change management, conflict resolution, employee and labour relations, recruitment and a variety of management issues. Joe has also facilitated and taught for a number of years with Mohawk College’s Continuing Education Program. He enjoys facilitating and working with learners from various sectors.
Joe has a Master’s degree in Education, a Diploma in Human Resources Management, a Certificate in Conflict Management, and most recently, a Certificate in Adult Learning and Development. Joe is currently working toward his designation as a Certified Human Resources Leader (CHRL). Joe describes himself as a reflective practitioner and continuous learner.
