A Harris Poll in 2023 found that more than one-third of Canadian companies (35%) said employee turnover had increased compared to the previous year, a significant rise from the 24% who said the same thing in 2021.

A 2022 Gallup poll found only 1 in 4 employees strongly agree they feel connected to their culture and only 1 in 3 strongly agree that they belong at their organization.  These survey results suggest that retention is a multi-industry concern. What does this mean for today’s organizations? 

In this interactive workshop, participants will discuss the future world of employee retention practices and how best how HR can support leaders in engaging employees by making them an active participant in creating a workplace environment attractive to them.

Learning Outcomes

Upon successful completion of this course, participants will be able to;

  • Assess the new world of employee retention challenges.

  • Engage employees through the entire work life cycle.ective interpersonal skills to improve the service experience with internal and external customers.

  • Apply better HR practices to close the gap between today and tomorrow.

Course Content

Retention Challenges

  • Current state
  • Types
  • Reasons and Paradoxes
  • Trends


Leadership

  • Role of HR
  • Role of the leader
  • Supportive and challenging attributes
  • Organizational and leadership culture


Employee Work-Life Cycle

  • Six stages
  • Retention ideas for each stage
  • What needs to change


Better Practices

  • Retention drivers
  • Rethinking
    • Unlearning and Learning
    • DEI practices
  • Making it meaningful
  • Community of leaders
  • Community of belonging

Facilitator

MCE Facilitator Shona Welsh

Shona’s been growing leaders and sharpening communication skills for over 30 years. An award-winning speaker, author of six books, and go-to mentor for organizations worldwide, Shona's got wisdom to share. Warm, witty, and wildly engaging, Shona makes people lean in, laugh, and leave ready to lead.