Learn how to transition from ‘buddy to boss’

A specialized course designed to support supervisory level leaders

The Future Ready Leadership (FRL) Essential Skills program consists of five introductory leadership training courses delivered virtually or face to face one day per month, over five months. This program is developed for frontline supervisors and helps them learn how to transition from ‘buddy to boss’.  

As the foundation for the participants’ learning during the program, they will assess themselves on eleven (11) key leadership competencies, competencies required for effective team leadership in any organization. As they progress through the program, they will have several opportunities to assess how the learnings will support their development of these leadership competencies. 

To continue to enhance participants’ learning between each course, participants will be required to complete an ‘Apply the Learning’ assignment to reinforce the learnings from the previous session and to prepare them for the upcoming session.  In addition, they will be provided with a list of resources, each day, culminating in, by the end of the program, a substantive continuous learning tool.

Core Competencies

This course has been designed for participants to learn and develop different leadership competencies over the entire program

  • Team Leadership

  • Personal Leadership

  • Presentation Skills

  • Communication

  • Diversity

  • Developing Others

  • Conflict Resolution

  • Managing Performance

  • Coaching

  • Emotional Intelligence

  • Continuous Learning

Course Content

Throughout the program, we will clearly demonstrate the connection between each day and each topic, ensuring participants feel connected and engaged with content, other participants, guest speakers, and the facilitator

  • Management Preparation Session

    As part of the participants’ learning journey, it’s important for their leaders to support and reinforce the training. MCE will provide a one-hour ‘Making Training Stick’ session for these leaders prior to the rollout of this program. This session will cover roles and responsibilities of leaders and employees before, during, and after the training to ensure the participants have absorbed and applied the learnings.

  • Day 1: Oct. 17, 2023 | Stepping into Leadership

    Participants will learn the skills, tools, opportunities, and challenges associated with being an effective leader, one who is able to develop their own personal leadership as well as lead a team.

  • Day 2: Nov. 7, 2023 | Communicating Effectively

    Participants will learn a basic communication model and the types of communication. They will learn when to use open-ended and closed-ended questions for a more effective conversation. The barriers to communications and solutions to overcome them will be covered.

  • Day 3: Dec. 5, 2023 | Developing Engaged Employees

    Participants will learn how a team moves through various stages of development to become a high-performing team. They will learn the difference between motivation and inspiration and the importance of different levels of delegation and empowerment and when to use each.

  • Day 4: Jan. 16, 2024 | Dealing with Difficult Behaviours

    Participants will learn how to effectively deal with difficult behaviours by understanding the actions of others. Also, they will learn how to identify personal ‘hot buttons’ and develop strategies to encourage positive behaviour.

  • Day 5: Feb. 6, 2024 | Applying Essential Skills

    In this final day of the program, participants will utilize the knowledge and skills learned in the previous four days to assess progress on their competency development. They will create personal goals and develop a plan to implement them as a part of their leadership journey.


MCE Facilitator Shona Welsh

Shona has been helping organizations develop leaders and enhance their communications for three decades. An award-winning speaker, writer, and instructional designer, Shona is the author of six books on training, mentoring, communications, and engagement.

A Certified Human Resources Leader (CHRL), Certified Chief Innovation Officer (CCInO), and Certified Executive Presence Facilitator (CEXPi), Shona’s work around the globe with corporate, government, and not-for-profit sectors have given her in-depth insight into the challenges facing modern leaders.

With Mohawk College Enterprise (MCE) Shona excels in facilitating leadership programs resulting in amazing client feedback. Her warmth, coupled with the stories she tells, engages and encourages all participants.

Why I took FRL Essentials

Richard Lang

Operations Supervisor, Milton Hydro

“FRL Essentials is ideal for the employee who is making the transition into a leadership role. The facilitator was very good and kept the group engaged throughout the course. There was a good balance between the course material and interactive activities. Thanks for a great experience.”

Dave Coultis

Director, Operations at MSA

“Real world relevant content that reassures you intellectually and emotionally, that you are where you should be as a unique individual.”

Ojembe Friday

Supervisor Torch Operator and Metal Processing at AIM

"So far, all I have learned has helped me manage my team at work more efficiently and productively."

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