Your manager is swamped and drops a last-minute task on you. What do you do?

Maybe a teammate is dragging their feet, and morale is tanking. How do you step in without being "that person"?

This is a hands-on, interactive course, that will help you build the skills that turn good Team Leads into Great Leaders. We’re talking real talk: how to make smart calls under pressure, solve problems without pulling your hair out, and communicate like a boss (without sounding like one).

We’ll also use your DISC assessment to help you figure out not just how you tick, but how your whole team works too. it’s like a cheat sheet for understanding people.

By the end of the day, you’ll know how to own your role, lead with confidence, and be the kind of leader your team actually wants to follow and not just because they have to.

A glimpse at our content

Enroll to see ALL the amazing content in our library.

  • DISC Overview

    A personality profile that’s been around for over 50 years which outlines four distinct personality types based on theory. These four personality types represent the entire population.

  • Accountability Mapping

    Accountability mapping is a strategic process that clarifies roles, responsibilities, and decision-making authority within teams or organizations, helping leaders define who is responsible for what, who makes final decisions, and who needs to be informed or consulted.

  • Pillars of Ownership

    The Pillars of Ownership define effective leadership by fostering foresight, trust, consistency, resilience, growth, and accountability, enabling leaders to drive results, inspire teams, and navigate change with integrity.

What You'll Actually Learn

Your tangible takeaways, absorbed into your 🧠 by our amazing instructional design and delivered by our awesome facilitators.

  • Recognize the Team Lead's role as a critical liaison, supporting communication and accountability between staff and management.

  • Enhance leadership skills in decision-making and problem-solving to approach and navigate situations with confidence.

  • Understand the impact of accountability on team performance, morale, and professional growth, emphasizing ownership of responsibilities.

This is where MCE excels and adds value to all our leadership training

Important stuff you may not otherwise experience in training

  • A Real Workbook

    Great leaders don’t just speak — they reflect, write, and rethink. Our visual decks are a treat to your eyes, and our workbook challenges your mind and muscle memory. As they say, the best ideas start with a blank page. Ours just happens to have some helpful prompts.

  • Expert Facilitation

    Our approach is all about facilitating learning experiences that don’t just inform, but inspire. We blend solid instructional design with real-world relevance, spicing things up with content tailored to the client’s unique industry, challenges, and goals. Think of it as training that doesn’t just talk at learners, but talks to them, using scenarios, language, and examples they actually recognize from their jobs.

  • Experiential Learning

    Lectures lose people. Experiences move them. You'll move yourself and your whole team forward together. Theory tells you what leadership should look like. Experiential learning shows you what it feels like.

Interested in this Course?

Have questions? Reach out anytime at [email protected]. We love hearing from leaders who are serious about growing their people (and their impact).

Or, click the banner below to connect with one of our Business Development Officers who will help you map out the right learning path, align it with your goals, and get your high-potential talent ready to lead.

Because great leaders don’t just fill roles.

They build futures.