The main reasons organizations implement integrated performance management processes are to ensure efficient current operations as well as build capabilities for future growth.

Such processes are intended to break down silos, reduce conflicting agendas among individuals and teams, and help the organization be more efficient as well as effective. These processes combine to build a culture of transparency, accountability, and commitment.

HR professionals are essential to this process and are a crucial partner to leaders and employees alike. HR helps drive value at all levels, can facilitate strategy, trim waste in operational processes, and manage employee performance data to inform decisions.

In this interactive workshop, participants will learn how to build and support an integrated performance management process that supports a vibrant, positive culture.

Learning Outcomes

Upon successful completion of this course, participants will be able to;

  • Assess their current performance management processes.

  • Develop or enhance existing performance management processes.

  • Explain and enhance the impact of performance management on culture development.

Course Content

HR’s Role in the Performance Management Process

  • The current state of performance management
  • How performance management can fail
  • Defining metrics for organizational efficiency
  • Tracking people data

Supporting the Performance Management Process

  • Planning
  • Coaching/Mentoring
  • Performance Reviews

Role of Performance Management Practices in Culture Building

  • How performance management impacts culture
  • Integrating accountability into performance management
  • Developing a high-performance culture
  • Succession planning considerations


MCE Facilitator Shona Welsh

Shona has been helping organizations develop leaders and enhance their communications for three decades. An award-winning speaker, writer, and instructional designer, Shona is the author of six books on training, mentoring, communications, and engagement.

A Certified Human Resources Leader (CHRL), Certified Chief Innovation Officer (CCInO), and Certified Executive Presence Facilitator (CEXPi), Shona’s work around the globe with corporate, government, and not-for-profit sectors have given her in-depth insight into the challenges facing modern leaders.

With Mohawk College Enterprise (MCE) Shona excels in facilitating leadership programs resulting in amazing client feedback. Her warmth, coupled with the stories she tells, engages and encourages all participants.


This course takes place virtually over Zoom from 8:30am to 3:45pm.