When the pressure’s on and tensions rise, can you manage confidently and legally?

Do you have the principles to lead without second-guessing?

Whether you’re on the front lines or calling the shots, the Principles-Based Labour Relations course serves up decades of arbitration know-how boiled down to simple, no-nonsense principles that make decision-making easier (and defensible).

You’ll walk away knowing how to lead with confidence, manage without second-guessing, and keep labour drama to a minimum. Because nobody has time for avoidable conflict, reversed decisions, or awkward 'uh-oh' moments.

A glimpse at our content

Enroll to see ALL the amazing content in our library.

  • Contract Guiding Principles

    Understanding the difference between rules and principles in labour relations helps you navigate not just what to do, but why it matters, giving you clarity when making fair and defensible decisions that align with the values behind the rules.

  • Bargaining Unit Work

    Bargaining unit work defines which employees are represented by a union. It starts with the certification order, includes only non-managerial, non-confidential workers under the Labour Relations Act, and can expand through the Scope Clause to include more employees over time.

  • Seniority

    Seniority is one of the most far-reaching concepts in labor relations, especially for those covered by a collective agreement. It can determine your job assignments, job security, vacation entitlement, and even your right to retire, and often plays a key role in shaping your pay and benefits over time.

  • Disciplinary Rights & Processes

    This content covers key concepts like 'Just Cause', 'Correction and Deterrence', and 'Progressive Discipline'. It teaches learners how to apply these principles fairly and effectively, ensuring disciplinary actions are justified, consistent, and aligned with labour standards.

What You'll Actually Learn

Your tangible takeaways, absorbed into your 🧠 by our amazing instructional design and delivered by our awesome facilitators.

  • Understand, and apply, guiding principles arising out of day-to-day issues under the collective agreement.

  • Learn about the scope of the bargaining unit and principles associated with different types of work assignments.

  • Utilize appropriate disciplinary tools and processes.

This is where MCE excels and adds value to all our leadership training

Important stuff you may not otherwise experience in training

  • A Real Workbook

    Great leaders don’t just speak — they reflect, write, and rethink. Our visual decks are a treat to your eyes, and our workbook challenges your mind and muscle memory. As they say, the best ideas start with a blank page. Ours just happens to have some helpful prompts.

  • Expert Facilitation

    Our approach is all about facilitating learning experiences that don’t just inform, but inspire. We blend solid instructional design with real-world relevance, spicing things up with content tailored to the client’s unique industry, challenges, and goals. Think of it as training that doesn’t just talk at learners, but talks to them, using scenarios, language, and examples they actually recognize from their jobs.

  • Experiential Learning

    Lectures lose people. Experiences move them. You'll move yourself and your whole team forward together. Theory tells you what leadership should look like. Experiential learning shows you what it feels like.

Why I took this course

Principles-Based Labour Relations

W. Troy Dunlop | Manager of Technical Services and Infrastructure at Township of South Frontenac

“The course from Mohawk provided very relevant and helpful tools that can be applied in the workplace everyday. Always good to look at challenges and learn how perspectives can very different on employee vs management side.”

Principles-Based Labour Relations

Kristine Douglas | Director of Financial Management Services - City Treasurer at City of St. Catharines

“A lot of topics covered throughout the day. My purpose was more focused on negotiations with union groups, although topic was covered, it was not the primary focus.”

Principles-Based Labour Relations

Paul Carfagnini | Manager of Facilities and Energy at City of St. Catharines

“All management who deal with unions should take this course as it is quite informative.”

Renee Recoskie | Manager, Property and Environmental Sustainability at City of Orillia

“I would highly recommend this course for employees that participate in collective bargaining negotiations and labour management type committees. Great context and experiences shared from the group.”

Interested in this Course?

Have questions? Reach out anytime at [email protected]. We love hearing from leaders who are serious about growing their people (and their impact).

Or, click the banner below to connect with one of our Business Development Officers who will help you map out the right learning path, align it with your goals, and get your high-potential talent ready to lead.

Because great leaders don’t just fill roles.

They build futures.