One option in professional development is coaching. Coaching takes place when a more experienced individual engages with an employee to guide and support growth.  There can be different coaches or coaching methods for different developmental needs – for example, a coach may assist in the learning of a new skill, in correcting a performance issue, and/or in the development of interpersonal skills.    

MCE provides coaching in the following areas.

Executive Coaching is the engagement of a coach to enhance the effectiveness of senior leaders. The goal is to guide them in a range of areas from strategic matters to developing their leadership presence to enhancing communication skills.    

Leadership Coaching focuses on helping leaders from supervisors to middle management recognize the competencies and “soft” skills they need to enhance and usually results in a leadership development plan. 

Integrated Coaching is ‘wrap around’ coaching. It is provided once an assessment has been completed.  The goal is to help the individual reflect and understand feedback provided by others through the use of a 360-assessment tool. The coach will work with the individual to establish an improvement plan.  

Performance-Based Coaching results when goals and objectives are not being met. There is a laser focus on a specific area or two, usually a behaviour but often a skill, and can be part of a performance improvement plan and/or progressive discipline.


MCE 360 is our custom, in-house developed assessment tool that is based on 13 essential competencies for success in leadership. An essential requirement for our FRL Acceleration course that can also be administered on a stand-alone basis. A great segue into individualized coaching sessions.

We have a selection of facilitators certified in one or more of the following assessment indicators:

DiSC® (D)ominance, (i)nfluence, (S)teadiness and (C)onscientiousness, is a personal assessment tool used by more than one million people every year to help improve teamwork, communication, and productivity in the workplace.

Personality Dimensions® is an evolution in presenting Personality Temperament Theory. Personality Dimensions® uses four colours along with short descriptors and symbols to represent the Temperament preferences: Inquiring Green, Organized Gold, Authentic Blue, Resourceful Orange. These combined aspects create a common language of understanding of yourself and others.

The Myers–Briggs Type Indicator®  (MBTI) is an introspective self-report questionnaire indicating differing psychological preferences in how people perceive the world and make decisions. The test attempts to assign four categories: introversion or extraversion, sensing or intuition, thinking or feeling, judging or perceiving.

HR Support

Developing Human Resources policies for your organization establishes expectations for how things are done. Policies keep your organization in compliance with legislation and offer protection from claims derived from a lack of transparency.

Partnering with Stephanie Carruth of Minds for Matter Inc., MCE is applying HR consulting principles to address the importance of sustainability and compliance in the trucking industry for long-term success. Course content being developed for Managers and Owners will include Human Resources for the Trucking Industry, MTO Audit Preparation, Record Keeping, and more.

Business Development Officers

Contact us about designing a solution for your service needs

Business Development Officer for Southwestern Ontario - Brantford to Windsor Sue Buckley

Sue Buckley is a Business Development Officer with MCE, responsible for the Southwestern Ontario – Brantford to Windsor area.

During Sue’s career she has received a reputation for her excellent organizational skills, customer service focus, efficiency, accuracy, and outstanding interpersonal skills.

Sue has over 25 years of experience as a results-driven professional in business management. As a well-rounded professional, Sue has experience in project management, training, sales, marketing, strategic leadership, and human resources management. Sue's proven success and direct experience as a qualified Canadian Human Resources Leader (CHRL) have allowed her to partner with businesses in providing human resources expertise. Email or call Sue at 226.387.1985.

Business Development Officer for Peel Region - GTA - North & East of Toronto Leanna DiCecca

Leanna covers the Business Development area of Peel Region - GTA - North & East of Toronto.

Working within a result-driven workspace has allowed Leanna the ability to manage ongoing business development initiatives. Leanna's experience includes consulting with and advising clients regarding organizational development initiatives, training strategies, and solutions as well as creating, developing, and customizing performance improvement solutions to meet clients' needs

Leanna holds a B.A. from Brock University, a diploma from Sheridan College, and various certificates in adult education, client development, and sales strategies. Leanna is always described as outgoing and has a passion for working with people. Email or call Leanna at 905.870.0587.

Business Development Officer for Halton-Hamilton-Niagara Marci Ruhl

Marci covers the Business Development area of Halton - Hamilton - Niagara.

Marci will primarily be servicing existing clients and seeking new business opportunities while providing support for customized, instructional design. Marci has over 20 years of experience in training design and facilitation.

Marci has been an Instructional Design Specialist with MCE 2015 until she stepped into the BDO role. Her experience in needs analysis, training design, facilitation, and leadership will assist her in helping to understand your organization’s training needs.

Providing excellent customer service to the training needs of both clients and participants is a number one priority for Marci. She has demonstrated a strong customer focus in creating customized solutions for MCE customers. Email or call Marci at 905.979.5531.

Business Development Officer for the Greater Niagara Region Christina Andrew

Christina Andrew is a Business Development Officer with MCE, responsible for the Greater Niagara region.

Christina is excited to join MCE in a brand-new role that MCE created to identify clients' needs and provide appropriate solutions. Christina has over 16 years experience in Inside Sales and Account Management in various sectors including global retailers, industry-leading Canadian retailers, various Healthcare organizations, global marine, hydropower, vertical pump, oil and gas, and power generation manufacturing. Christina has engaged with a diverse customer base including large national accounts in Canada, international distributors, and small multi-unit business owners.

Christina has been described as meticulous, agile, and a self-driven performer with unparalleled task tenacity. Helping clients achieve their goals is a necessary component of any position that she undertakes!

Christina is 100% invested in her role and success of MCE using her superb organizational skills, strong attention to detail, and high sense of duty to achieve organizational objectives.