Products
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Seasonal Series: Creating Amazing Customer Service | June 14, 2023
CourseThis one-day course is designed to help participants clarify their role as providers of Amazing customer service. The focus will be on utilizing effective interpersonal skills to anticipate and exceed customers’ expectations.
$468.95
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Seasonal Series: Dealing with Difficult Behaviours | July 12, 2023
CourseThis one-day course provides basic techniques to deal with challenging behaviours that can be resolved through effective conflict resolution and negotiation skills. As a participant, you will delve into the reasons for these challenging behaviours,
$468.95
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Seasonal Series: Mastering Effective Communications | Aug. 9, 2023
CourseThis one-day course has been designed to further enhance the communication skills and practices of participants. Learn how to develop, and apply effective communication techniques in both in-person and virtual environments.
$468.95
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Turnaround Interview®
CourseTurnaround Interview® is a carefully structured method for helping employees end problem behavior at work. A questioning technique blended with body language and voice control, designed to draw out genuine commitment.
$1,525.50
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Digital Wellness in the Workplace
CourseIn today’s modern workplace, Digital Wellness is emerging as a key component of employee well-being and organizational performance. Learn how to become digitally well by exploring the impact of technology on our health and well-being.
$552.57
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Foundations of Remote & Hybrid Work
CourseThis course provides participants with the tools needed to thrive in a remote work environment. From productivity hacks to digital wellness strategies, this course offers ways to connect, collaborate and thrive at work--no matter the distance.
$552.57